Our Work

The Center provides resources and expertise to ensure that patients and families, particularly the most vulnerable, have a voice at all levels of the health care delivery system — from individual care to health system design to state and national policy.

What's New

Consumer Stories

The needs and experiences of health care consumers — particularly people in marginalized or low-income communities or with complex needs and significant disabilities — are the driving force of the Center’s work. Documenting and amplifying patients’ real-life health care situations, in their own words, is central to our ability to create a health care system that works for all of us. Click below for video stories from some of the consumers we work with.

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Health Innovation Highlights is a biweekly newsletter that covers news and advocacy surrounding innovative projects underway to improve the U.S. health care system with the goal of realizing high-quality, equitable and people-centered care.

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