Experiences of Consumers with Managed Long-Term Services and Supports Programs: Insights from Dual Eligible Enrollees in Massachusetts and Ohio

The Center in collaboration with Lake Research Partners conducted focus groups in 2015 and 2016 in Ohio and Massachusetts with dually eligible consumers enrolled in health plans providing managed LTSS through their state demonstration.

Impact of Medicaid Per Capita Caps on Long Term Services and Supports

This issue brief examines the harmful effects on Long Term Services and Supports of House Republican proposals to fundamentally alter the financing of the Medicaid program from a federal-state partnership to a per capita cap program.

Consumer Engagement in the Quality Measurement Enterprise

The Center co-authored with the RAND Corporation: Engaging Consumers in the Quality Measurement Enterprise. This report was informed by our network of state-based consumer advocates.

Bringing Independence Home: Housing-Related Provisions Under Medicaid 1915(c) HCBS Waivers

This issue brief from the Center for Consumer Engagement in Health Innovation analyzes housing services provided under 1915(c) Home and Community Based Services waivers.

Medicaid Non-Emergency Medical Transportation: An Overlooked Lifeline for Older Adults

This issue brief, jointly released by Justice in Aging and the Center for Consumer Engagement in Health Innovation, explores challenges to accessing Medicaid's NEMT benefit and shares a series of recommendations that would improve the service.

Consumer Engagement in Medicaid Accountable Care Organizations: A Review of Practices in Six States

The Center for Consumer Engagement in Health Innovation evaluated progress on consumer engagement six states with Medicaid ACO programs: Colorado, Maine, Minnesota, New Jersey, Oregon and Vermont.

Consumer Policy Platform for Health System Transformation

This document frames and expands upon the six policy priorities that are at the heart of our work at the Center for Consumer Engagement in Health Innovation.

The Path to a People-Centered Health System: Next Generation Consumer Health Advocacy

This report is a starting point for the next generation of consumer health advocacy that equips consumer advocates to take on the challenges and opportunities of transforming our health system.

Trusted Voices: The Role of Community Health Workers in Health System Transformation

This issue brief discusses the potential of Community Health Workers to play a critical role in efforts to improve quality of care for diverse populations and address drivers of health care costs.

Key Consumer Provisions in the Dual Demonstrations: Findings from a Survey of ACAP Plans

This report on a survey conducted by Community Catalyst and the Association for Community Affiliated Plans (ACAP) recommends 15 policy and operational changes to improve the financial alignment demonstration for Medicare-Medicaid beneficiaries.

Demographic Health Disparities and Health System Transformation: Drivers and Solutions

This brief provides a background on the types of health and health care disparities currently affecting our country, detail their drivers and summarizes some of the current and potential health system transformation options for addressing disparities.

How do we get to better, smarter, healthier? The Role of Consumer Advocates in Measuring Quality

This presentation provides an overview of efforts to improve health care quality measurement and share examples and strategies for consumer advocates to meaningfully engage in discussions related to health care quality measurement.

Community Catalyst Health System Transformation Glossary

This glossary is a resource to help advocates who are already very knowledgeable about the US health care system to understand common acronyms and other terminology related to health system transformation.

Meaningful Consumer Engagement

This toolkit helps health plans and provider groups effectively engage, learn from and strategize with their diverse members and communities about the best ways to deliver person-centered care and support.

Strengthening Long-Term Services and Supports

This tool promotes consumer-focused MLTSS by making it easier to identify weaknesses and promote better practices. The tool combines a checklist for assessing MLTSS with examples of practices, policies or contract language that implement the criteria.