Building Advocacy Capacity

Consumer advocacy at the state and local level is a powerful force for change in the health care delivery system. The Center works with consumers and their advocates on the ground by providing resources and strategic assistance to increase their impact.

Consumer advocacy will drive much of the change in the health care delivery system, especially for vulnerable populations. The Center works with consumers and their advocates on the ground by providing resources and strategic assistance to increase their impact.

We help state and local advocates engage in the work of moving toward people-centered care and we help them understand the intricacies of health system change. But we don’t stop there. We move beyond education by implementing our tested advocacy model to build advocates’ skills and power to establish an effective voice at all levels of the health care system.

We are proud to partner with a wide range of dedicated and highly effective organizations around the country. Here are some of the groups we are currently working with:

  • Maryland Citizens’ Health Initiative who are working to build out the Faith Health Network which uses lay leaders to help support fellow congregants’ needs during hospitalizations and post-discharge;

  • The Take Action Minnesota Education Fund is organizing grassroots consumers and in-state advocacy organizations around defending and improving the overall transparency and effectiveness of Minnesota’s successful Medicaid innovations, like Minnesota Senior Health Options and Integrated Health Partnerships, to better protect and reflect the interests and needs of consumers.
  • Make the Road New York who are organizing grassroots participation in the One City Health Performing Provider System to be more responsive to community needs and to increase the role of community health workers;
  • Oregon State Public Interest Research Group (OSPIRG) who are organizing grassroots participation in Coordinated Care Organizations (CCOs) in southern Oregon and looking to increase the influence of consumers and focus on addressing social determinants of health in the CCOs;
  • Pennsylvania Health Access Network (PHAN) who are organizing consumers affected by the roll-out of managed long-term services and supports in Pennsylvania’s Medicaid program, with a focus on mobilizing seniors; and
  • Rhode Island Organizing Project (RIOP) who are working to engage dual eligibles in the Rhode Island duals demonstration by advocating for more person-centered approaches, working to increase consumer engagement in the demonstration and for transportation for low-income consumers.

You can learn more about the work of these organizations here.