Person-Centered Engagement at the Organizational Level Change Package
Center for Consumer Engagement in Health Innovation Health Care Transformation Task Force
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Encouraging Engagement Strategy Adoption

In addition to setting goals for the implementation and providing tools and resources, health care organizations can use specific strategies to encourage broad adoption of person-centered engagement structures across departments, service lines or sites. Many of these strategies build on the concepts found in the section titled Fostering Ongoing Culture Change, however, as one part of your organization successfully adopts person-centered engagement efforts it presents an opportunity to for those with experience to help encourage wider adoption.

Strategies for encouraging adoption

Self-Assessment Questions

On a scale of 1 to 5 (with 1 indicating “strongly disagree” and 5 indicating “strongly agree”), rate your organization’s performance on the following questions:

  • My organization offers staff and patients who are interested but not experienced with our patient engagement efforts the chance to sit in on meetings and connect with more experienced patients and staff.
  • My organization has developed a report that highlights the specific impacts of our engagement efforts. 
  • My organization actively supports the sharing of lessons learned and connects staff and patients form mature engagement efforts to those with less experience.
The views expressed here do not necessarily reflect the views of the Foundation.

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