What people are saying about the Center 

"Jewish Healthcare Foundation looks to Community Catalyst's Center for Consumer Engagement in Health Innovation to provide us with insights on successful enrollment, education and outreach campaigns and strategies that have gained through their work around the country.  Their insights into best practice and lessons learned have helped to accelerate the work we are spearheading on behalf of our region. Their staff is extremely knowledgeable, accessible and helps our team to understand and adapt the experience of other markets to benefit our own."

Nancy ZiontsCOO and Chief Program Officer, Jewish Healthcare Foundation

“Engaging consumers and families was always a priority for the kind of innovation we pursued for Medicare-Medicaid beneficiaries. But creating the requirements for engagement was only the first step. Because of Community Catalyst’s decades-long work with consumers and their advocates, the Center offered unique expertise that helped health plans and providers create meaningful, effective relationships with their members. This work is essential if we are going to deliver on the promise of better care at lower cost.”

Melanie BellaFormer Director, Medicare-Medicaid Coordination Office, CMS

"The Hispanic Alliance is committed to health equity and justice.  Community Catalyst’s policy analysis and report describing how community benefit can be used to achieve health equity exceeded our expectations.   They have provided the Alliance with a rationale and framework for strengthening community engagement that better prepares us in making our case to area hospitals and state policymakers."

Alejandro Melendez-CooperPresident, Hispanic Alliance of Southeastern Connecticut

"The key to successful integrated care – especially for older adults and people with disabilities – is active, meaningful consumer engagement, since consumers and their caregivers are at the heart of everything we do."

Dr. Robert J. MasterFormer CEO, Commonwealth Care Alliance

“The Connecticut Consumer Advisory Board (CAB) was created to ensure that the consumer voice is heard in state health care innovation efforts.  Community Catalyst worked with us to find new ways to coordinate the work of 50 Consumer Representatives to the Connecticut State Innovation Model Grant and to strengthen our continuous feedback loop with communities.

“Community Catalyst's national expertise, experience and their responsiveness to our unique history provided energizing ideas and recommendations. We have already begun to use these strategies in CAB's Consumer Engagement Plan to further increase our impact.”

Arlene Murphy & Pat CheckoCo-Chairs, Connecticut Consumer Advisory Board