Paying direct care workers a living wage would reduce turnover, increase productivity by at least $5.5B: report | McKnight's Senior Living

A report on economic and productivity benefits of better pay for direct care workers from the LeadingAge LTSS Center @UMass Boston, co-authored by Center Research Director Marc Cohen, was featured in McKnight's Senior Living.

Obamacare’s unexpected bonus: How the Affordable Care Act is helping middle-aged Americans during the pandemic

Marc Cohen, Center Research Director and Co-Director of the LeadingAge LTSS Center @UMass Boston, co-authored this column in "The Conversation," on the improved health outcomes due to the ACA for people aged 50-64, and relevance to the pandemic.

6 States Taking A Multiyear Approach To LTC Costs | Insurancenewsnet.com

A new report on efforts at LTSS reform in six states jointly released by the Center for Consumer Engagement in Health Innovation and the LeadingAge LTSS Center@UMass Boston was featured on Insurancenewsnet.com.

Ghost Bill: UVA Siphons Couple’s Tax Refund To Pay 20-Year-Old Medical Debt | Kaiser Health News

Community Catalyst Business Development Manager Mark Rukavina is quoted in a Kaiser Health News story about how the Univ. of Virginia and other state institutions attach two-decade old medical debt, by reducing state tax refunds due.

New "Unlocking Accountable Care" Podcast Episode: Finding the Consumer Voice | Day Health Strategies

Center Director Ann Hwang and Center Business Development Manager Mark Rukavina are interviewed on the importance of the consumer voice in system change in this podcast episode in a series from Day Health Strategies titled "Unlocking Accountable Care."

Meet the 34 DC healthcare power players who shape the rules for a $3.5 trillion industry that touches every American | Business Insider

Center for Consumer Engagement in Health Innovation Director Ann Hwang named among 34 most influential national health care policy leaders by Business Insider.

A Private Equity-Owned Doctors' Group Sued Poor Patients Until It Came Under Scrutiny | NPR Shots & ProPublica/MLK50

Center Business Development Manager Mark Rukavina is quoted in an NPR Shots article produced by ProPublica and MLK50 exposing how a privately held physician group working within non-profit hospitals in the Southeast has been suing patients for payment.

The 26 best books to read if you want to shape healthcare policy, according to top DC power players in the $3.5 trillion industry | Business Insider

Center Director Ann Hwang's best book choice included in list of selections by Business Insider's list of influential people in federal health policy.

Primary Care System Falling Short for Vulnerable Patients | Patient Engagement Hit

Center Director Ann Hwang, MD, is quoted in an article in Patient Engagement Hit that on a recent Center report on findings from focus groups of consumers with complex health and social needs on their experiences with and aspirations for primary care.

5 Things Consumers Want From Healthcare | Managed Healthcare Executive

Center Director Ann Hwang, MD, is quoted in an article in Managed Healthcare Executive that on a recent Center report on findings from focus groups of consumers with complex health and social needs on their hopes for improvement in primary care.

Hahnemann closure puts $51 million in Medicaid funds in play. Will the money stay in Philly? | The Philadelphia Inquirer

Center Senior Advisor Jessica Curtis is quoted in a Philladelphia Inquirer article about the closure of Hahnemann University Hospital, and concerns that it's $51 million in Medicaid subsidies for indigent care be properly re-distributed to local hospitals

Consumers Express Dissatisfaction with Primary Care | Medical Training Magazine

An article in Medical Training magazine summarizes a recent Center report on findings from focus groups of consumers with complex health and social needs on their experiences with and aspirations for primary care.

Few Hospitals Aggressively Sue Patients to Pay Bills, and Some Don't Bother At All | Modern Healthcare

Center Business Development Manager Mark Rukavina and Center Senior Advisor Jessica Curtis are quoted in a Modern Healthcare article looking broadly at the prevalence of hospitals and health systems suing patients to collect bills.

As Costs Mount, States Scramble for New Ways to Pay for Late-In-Life Care | The Boston Globe

Center Research Director Marc Cohen, PhD, is quoted in a Boston Globe article on how a number of states are grappling with the rising tide of long-term care costs for their aging populations.

“Humbled”: Nonprofit Christian Hospital Dials Back Aggressive Debt Collection and Raises Wages After Our Investigation | ProPublica

Center Senior Advisor Jessica Curtis and Business Development Manager Mark Rukavina were quoted in this ProPublica article on Methodist Le Bonheur Healthcare's decision to back away from its reported aggressive collection practices.

5 ways Methodist Can Repair Damage From Aggressive Debt Collections | MLK50

Center Senior Advisor Jessica Curtis and Business Development Manager Mark Rukavina authored this MLK50.com article suggesting ways Methodist University Hospital in Memphis can address the consumer harms inflicted by past aggressive collection practices.

Building Consumer Engagement In Health Care: From Transactional To Transformational | Health Affairs Blog

Center Director Ann Hwang, MD, authored a "Grantwatch" post on the Health Affairs blog on strides being made in transformational engagement through the Consumer Voices for Innovation grant program, now in its second phase.

Piedmont Now Requires 25% Advance Payment for Self-Pay Patients | Modern Healthcare

Center Business Development Manager Mark Rukavina is quoted in Modern Healthcare citing concerns that advance payment requirements for self-pay patients could cause chilling effect on needed care.

Joint AGS‐CCEHI Survey Offers Insights into Patient Engagement in Geriatric Clinical Settings

In an article in the Journal of the American Geriatrics Society (AGS),Center Director Ann Hwang, MD, along with Gregg Warshaw, MD, investigate geriatric consumer engagement within care settings, and opportunities to increase or improve engagement.

Will 2019 Kick Off a New Era in Person-Centered Care?

In an article in the American Journal of Managed Care, Center Director Ann Hwang, MD, and Center Research Director Marc Cohen, PhD, discuss both the implications and limitations of Medicare’s star rating system.

Designing the Future of Care for Dually Eligible Medicare–Medicaid Enrollees | The Commonwealth Fund

In a new "To the Point" blog post from The Commonwealth Fund, Ann Hwang, MD, director of the Center for Consumer Engagement in Health Innovation, discusses several recent developments the are likely to transform the landscape of care for dual eligibles.

The Rational Consumer: High Disenrollment Associated With Poor Quality Performance Among Medicare Special Needs Plans | Health Affairs

In a Health Affairs blog post, Center research director Marc Cohen, director Ann Hwang, and senior policy analyst Leena Sharma, explore the relationship between disenrollment rates and quality measure performance for plans serving dual eligibles.

Nonprofit hospitals make lots of profit in D-FW — and don’t pay much in taxes | Dallas News

Jessica Curtis, Senior Advisor at Community Catalyst focused on social determinants of health, discussed the need for greater oversight of community benefit work being carried out by tax-exempt hospitals.

5 Healthcare Predictions That Didn't Come True In 2018 | Fierce Healthcare

Ann Hwang, MD, director of the Center for Consumer Engagement in Health Innovation is quoted in a Fierce Healthcare article about a POLITICO Live panel session on innovation she participated in on Jan 16, 2019.

How States Can Better Engage Medicaid Patients | RWJF Blog

A Robert Wood Johnson Foundation blog post on practical approaches to increasing consumer engagement cited Massachusetts Medicaid's One Care Implementation Council for giving consumers an active role in implementing the Financial Alignment Initiative.

Marrying Patient Activation And Self-Determination For People With Medical And LTSS Needs | Health Affairs Blog

In a Health Affairs blog post, Center research director Marc Cohen, Danielle Skenadore Foster and Erin McGaffigan discuss the importance of patients taking control of their own health and health care - becoming activated.

At Our Best | The Corvallis Gazette-Times

The Corvallis Gazette-Times noted the Center for Consumer Engagement in Health Innovation's honoring of Corvallis resident and disability activist Michael Volpe as part of the first Speak Up for Better Health Awards.

Understanding the Economic Status of Older Americans (Podcast)

An audio conversation with Marc Cohen, Center research director, and co-director of the LeadingAge LTSS Center @UMass Boston, about a study the LTSS Center is conducting for the National Council on Aging (NCOA).

Business Briefcase | The Salem News

The Salem News mentioned The Center for Consumer Engagement in Health Innovation's recognition of Nancy Houghton, of Beverly, as an honoree of its Speak Up for Better Health Awards.

Focus on Advanced Primary Care Improves Success of ACOs, Study Finds | Fierce Healthcare

Ann Hwang, MD, director of the Center for Consumer Engagement in Health Innovation is quoted in a Fierce Healthcare article on the importance of person-centered primary care for the success of ACOs.