The Center and the LeadingAge LTSS Center at UMass Boston jointly funded this case study review of the One Care Implementation Council. The One Care Implementation Council was established in 2013 to ensure stakeholders assume an active role in the implementation of Massachusetts’ Financial Alignment Initiative known as “One Care: MassHealth plus Medicare (One Care).”

The Council’s impact is a notable example of effectively engaging consumers and their advocates in policy and program change. The review is based on key informant interviews and a web-based material review and is intended to be a resource for policymakers, health care leaders, advocates and program enrollees nationwide who want to develop or enhance similar Councils in their own states.

Lessons learned from the development and operation of the One Care Implementation Council have salience for stakeholders nationwide who want to develop or enhance similar bodies.

Read the Case Study