Tracking Progress on Person-Centered Care for Older Adults: How Are We Doing?

A core belief of the Center is that communities that most need the attention of health systems and providers will find success if that care is oriented around individuals’ goals and preferences. This report and infographic, created in conjunction with the LeadingAge LTSS Center @UMass Boston with support from The SCAN Foundation, provides the first ever look at how person-centered care models are working (or not) for older adults.

The authors analyzed the 2014 and 2016 Health and Retirement Study, finding roughly one-third of older adults reporting that their preferences were only rarely or sometimes taken into account and that results varied greatly by race.

When preferences are ignored, older adults are more likely to forgo medical care and report lower satisfaction. New efforts are needed to strengthen and advance person-centered care, particularly for Black and brown people and those with low incomes. We hope these resources provide a wake-up call and guidance about the need to continue reforming the care of older adults.