About Our Presenters

Robert Master, MD, is founder of the Commonwealth Care Alliance, a non-profit care delivery system with primary care sites providing integrated health care and social support services to Medicare and dually eligible populations throughout Massachusetts. He has served as medical director for both the Massachusetts Medicaid program and for one of the state’s first community health centers. Dr. Master also founded the Urban Medical Group, a practice that did pioneering work with nurse practitioners, providing home care for patients with complex health needs. For over 40 years, Dr. Master has focused on providing high‐quality care to low‐income patients with complex needs. His tireless efforts to improve health care delivery for this population have made him one of the country’s foremost leaders in the field of publicly financed health care.

Mary Glover is a nurse practitioner with over 30 years of clinical experience working with individuals with disability and complex medical conditions. In 1988, along with Dr. Marie Feltin, she co-founded  Boston’s Community Medical Group (BCMG), a group practice specializing in the care of adults with physical and developmental disabilities. A practicing primary care clinician, Glover assumed various leadership roles including Executive Director of BCMG when the corporation was restructured as a clinical affiliate of Commonwealth Care Alliance.  In addition, she served as the Eastern Massachusetts Clinical Director and Senior Vice President of Clinical Services for Commonwealth Care Alliance, where she oversaw the Senior Care Options and One Care Programs, as well as BCMG’s primary care practice with a vision to expand this model and make it available to more people throughout the Commonwealth.

Crystal Evans is a Medicare-Medicaid enrolled consumer from Braintree, MA, living with a genetic neuromuscular disease, Mitochondrial Myopathy, and raising her daughter, Sophie, who is also disabled. She is passionate about issues parents living with disabilities encounter (especially within the health care system!), as well as rare disease advocacy. Crystal is the founder of Advancing Community inClusion and Equality on the South Shore (ACCESS) a grassroots civil rights group, serves on the OneCare Implementation Council, and co-chairs the Massachusetts Department of Public Health’s Disability Partnership.

Dianna Hu drove her first wheelchair at the age of two, a motorized contraption named “The Quickie” by someone with a wry sense of humor. However, she does not let her wheelchair or her Spinal Muscular Atrophy slow her down. Although Diane requires complex coordinated medical care and personal care assistance with activities of daily living, she strives to maintain a life of autonomy and agency. With support from her family, services provided through MassHealth, and the Boston Center for Independent Living (BCIL), Hu successfully transitioned from her childhood home in Long Island to an independent life in the Boston area, graduating from Harvard with a degree in computer science. She now works as a software engineer at Google and serves as vice chairperson on the BCIL board of trustees, advancing and advocating for the rights and independence of individuals with disabilities.

Paul Spooner is the executive director of the MetroWest Center for Independent Living Inc., in Framingham, Massachusetts. He has over 30 years of experience working at centers for independent living and in disability rights advocacy, serving as an administrator and engaging in peer counseling, information and referral, and systems advocacy. Spooner was a leader of students with disabilities in the 1970s, during his undergraduate years, and later became active in national organizations working on disability legislation. He has served as president of the National Association of Independent Living and the National Council on Independent Living (NCIL). Paul received his undergraduate degree from Southeastern Massachusetts University and his Master’s degree in Rehabilitation Counseling from Assumption College.

Florette Willis is “Bringing Back Boston's 2017 Mental Health Champion.” She served as co-chair of The Disability Advocates Advancing Healthcare Rights Group (DAAHR), where she pioneered efforts to ensure Massachusetts health care reform included long-term services and supports (LTSS) legislation. Program Manager for the Boston Center for Independent Living, Willis previously worked as an Itinerant Ombudsman at the Disability Policy Consortium. As the result of decades of lived-experience, Willis believes people have the right to live, grow and recover in their communities.